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Realization
As a consulting and technological expertise firm dedicated to Cybersecurity, Synetis supports its customers in the deployment of their IAM solutions.
Synetis handles theintegration of solutions, from the functional and technical design phase to the deployment in production and theinitialization of data.
In terms of integration and deployment strategy, two distinct approaches exist depending on the context:
Deployment of a solution without an existing platform:
- In this context, this is the first implementation of a digital identity service within the organization;
- It is necessary to favour an approach with a first "MVP" base before extending the service offer, in order to deliver new functionalities by iteration;
- User support for this new service is essential to ensure the success of the project, and can help identify the priorities to be taken into account in the first iteration of the foundation.
Migration from an existing service to a new service:
- When replacing an existing solution, it is essential to define a migration strategy that can include a "double run" phase in order to limit the risks at the time of the changeover or to allow the implementation of a first value-added service in a shorter timeframe;
- Migration projects should not be seen as an opportunity to "do the same thing better" in a new product or to remove a technical obsolescence problem, but should be an opportunity to start from the needs that have evolved over time;
- It is therefore necessary to take into account feedback from the field and the evolution of the initial solution over time.
State of the art
In parallel with the integration of the IAM solution, many organizational or functional issues must be addressed by the project management team to ensure the success of the project. Synetis has a dedicated team with real expertise in IAM projects to support the project during the various phases:
- Ensure that the collection of requirements is exhaustive and that it covers the expectations of the various business lines of the organization;
- Validate that the solution meets expectations during the acceptance phase, whether it is a classic "V cycle" methodological approach or an agile approach based on sprints;
- Anticipate data quality problems by addressing the issue before the service is opened;
- Follow the deployment of the solution over time, preparing the initialization phase of the data and monitoring the opening of the service and its evolution;
- Implementing change management, which is a major success factor, including awareness, communication, training, user satisfaction evaluation, etc. ;
- Manage the project and coordinate the different actors involved in order to ensure that commitments are respected (quality, planning, SLA, etc.).
Synetis provides various integration and project management activities for IAM projects in all areas (IGA, AM, PAM, CIAM, DAG) and for the major digital identity technologies, whether they are generalist publishers, global publishers specializing in the field of digital identity or French players focused on IAM.
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