Customer Identity & Access Management (CIAM)
Decompartmentalize your data and unleash the potential of your customer experience
Centralize your identities to offera seamless, secure and, last but not least, personalized journey.
Your customers interact with you via e-commerce, mobile or call centers. But if each department manages its own database, your customer view is fragmented, heterogeneous and risky.
A centralized base for trust-based customer relations
Put an end to compartmentalized databases.
- Centralize customer information in a single database;
- Data synchronization and exposure mechanisms to feed your entire IS.
Turn your visitors into loyal customers without friction
- Automation of don-boarding and off-boarding self-registration, self-service and progressive profiling processes
- Preference Center (Opt-In) Your customers can manage their consent autonomously;
- RGPD automation: capture of consents on all touchpoints and automatic renewal when CGU changes.
Secure your strategic endpoints to guarantee the integrity of your exchanges
- Deployment of authorization servers Secure your data flows using the OpenID Connect (OIDC) and OAuth2 reference protocols;
- Can be implemented in your API portals or directly on endpoints;
- Use of guaranteed universal protocols.
Turn a technical constraintinto a powerful marketing asset
More than 10 consultants dedicated exclusively to CIAM’s complex issues.
Strategic partnerships
Close collaboration with market leaders (Okta, Ping Identity, Ilex International) to guarantee the solution best suited to your ecosystem.
Our know-how is based on a combination of technical certifications obtained from software publishers and solid field experience gained from our many scoping, audit and integration projects, carried out with a commitment to results (fixed-price) or resources (time and materials).
Enhanced customer knowledge
Get a 360° view that enables you to offer products and services that are truly adapted to your customers' expectations.
Ethical compliance with peace of mind
Shield your RGPD compliance and protect your brand's reputation while securing executive liability
Accelerated conversion
Smooth, modern authentication (SSO, Passwordless) is the primary driver of your online sales.
Data and risk management
CIAM guarantees the integrity of your databases and the watertightness of your systems against identity theft attempts.
