Digital Identity
Control your identities and accesses!
#DGID
The concept of Identity is at the heart of the use of IT systems, whether the setting be professional (employee, service provider, partner, subcontractor…) or general public (citizen, customer, simple prospect…).
The issues behind Digital Identity always converge on the question of trust. The objective is to ensure that the end user (individual, system, robot…) can perform the desired actions in the simplest possible way and with the expected level of security.
The field of Digital Identity (aka IAM – Identity and Access Management) is vast and can be broken down into different subfields of expertise depending on the type of user concerned or the nature of the challenge:
Our areas of expertise.
Identity Governance
and Administration
– This involves managing the identity, accounts and rights of users accessing the company’s Information System, from when first access is granted until the access rights are withdrawn at the time of departure.
– This management must guarantee the traceability and auditability of the rights at any time in order to guarantee the security of the accesses to the Information System and the conformity to the various standards and regulations in force.
Access Management
– SSO (Single Sign-On) brings the promise of simplified and secure access to an Information System (legacy applications or Cloud applications) and control over exposed services (APIs, mobile applications, websites, etc.).
– Adaptive authentication and multi-factor authentication (MFA) improve the level of security offered to users, while ensuring adequate ergonomics.
Privileged Access Management
– Within the company, administrators are a special user-group because of the extensive access to the Information System that needs to be secured and controlled, minimizing the impact on the daily activity.
– Likewise, you need to retain control over remote accesses done by third parties (outsourcer, integrator…), since such accesses open a door to your IS.
Customer Identity
and Access Management
– A citizen wanting to public services… a customer or prospect wanting to access your website…. these are two very different challenges.
– Users must be able to function entirely on their own, with an experience as smooth as possible, acting within a framework in compliance with the applicable regulations, but at the same time allowing your organization to collect information about the users.
Digital Identity Consulting
– With a real feedback on solutions and projects as well as an agnostic positioning, Synetis has a dedicated team to and help our customers frame their requirements and identify the best solutions for them.
– Assistance during integration projects, whether it is a project management activity (functional design, acceptance, data quality, deployment support…), piloting or change management, is also at the heart of the team’s activity.
There are very high level of interaction between these different areas of digital identity and it is not unusual to combine several of them to meet a customer’s need.
The implementation of projects in the field of Digital Identity cannot be seen as a one-off action at a given time T; rather, it should be seen as part of the path that needs to be defined and supported over the long-term.
Our fields OF ACTIVITY.
Scoping
– In order to build a path, we need to know where we’re starting from, and then define our goal according to priorities and needs.
– Support with the choice of solutions, the organization of a call for tenders or the organization of a PoC are also part of the Scoping once Project Launch has been validated.
Implementation
– The deployment of a new solution, the migration of an existing service or the recovery of an already operational base are projects with their own specificities, requiring specialist know-how in the field of digital identity.
– Project management, change management and deployment support activities are also a major factor in the success of this type of project and their importance should not be underestimated.
Operation
– Once the service is open to users, the MRO (Maintenance Repair & Overhaul) phase, as well as support and assistance activities, are essential to maintain the desired level of service and meet expectations.
– The iterative aspect of digital identity projects must be taken into account and allows the scope to be extended as the project progresses, for example by setting up a Service Center or a Third-Party Maintenance contract.
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