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Continuity
Business Continuity Plan, Operational Continuity Plan, Crisis Management Plan, crisis exercise, fallback exercises
Business Continuity
Challenges: Build a global and streamlined approach to continuity across the company.
Sample approach:
- Context analysis and framing
- Collection of needs (business, technical)
- Identification of additional requirements
- Threat and risk review
- Definition of the continuity strategy
- Formalization of a business continuity policy
Business Continuity
Issues: Identify operational continuity devices, use cases and implementation methods.
Sample approach:
- Identification of work sites and compliance actions
- Review of risks related to premises and personnel
- Identification and formalization of HR systems
- Preparation of the communication
- Continuity Implementation Kit
- Organization and facilitation of a fallback exercise
IT Continuity
Challenges: Analyze technical and operational constraints to formalize recovery objectives for infrastructure elements.
Sample approach:
- Carrying out Business Impact Analyses (BIA) on the company's key processes
- Formalization of the maximum allowable downtime and maximum allowable data loss for each activity
- Identification of IT value chains
- Formalization and arbitration of continuity objectives (RTO and RPO)
Crisis Management
Challenges: Build and prepare crisis management systems, train the crisis unit to deal with an emergency situation.
Sample approach:
- Construction of a crisis governance (crisis cell, roles and responsibilities, organization, resources...)
- Formalization of reflex cards and playbooks to deal with standard crisis scenarios
- Identification of external actors and resources that can be mobilized (experts, authorities, lawyers, communication, etc.)
- Consolidation of information in a crisis binder
- Organization and animation of a crisis exercise
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